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Faq

Q1) What is ekprint.in?

Ans) Ekprint.in is an online E-commerce portal that offers personalized printing products. Our customer’s use their own creativity on our portal to get exactly what they want on a high quality product at an affordable price, delivered to you at your doorsteps in least amount of time.

Q2) Can I cancel my order?

Ans) In order to get your order delivered at the earliest, we print your orders same day. Whereas our Customers can cancel his/her order within one hour of confirming the order. We request you to immediately email us at info@ekprint.in and call us at (+91) 011-64142415 along with the order number for any cancellations to be made.

Q3) Can I change my shipping address?

Ans) Yes, you can change your shipping address within one hour of your order placed. We request you to immediately email us at info@ekprint.in and call us at (+91) 011-64142415 along with the order number to change for the address changes to be made.

Q4) Can I pay through Cash on delivery?

Ans) We understand that as a customer you feel safe to pay through Cash on delivery while we are trying to improve your shopping experience on ekprint.in, we would soon be launching Cash On Delivery. Currently our team is working on it.

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