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Terms & Conditions

www.ekprint.in Is an online printing website providing customers with a wide range of online creation and / or printing options, online customized designing by provision of designing tools and shipping of the completed order collectively referred to as "the online services".

By submitting registration information you indicate to www.ekprint.in that you agree to the 'terms and conditions of service' and have read and understood the 'acceptance' policy.

Submission of this form will constitute your consent to the same and that you also agree to receive required administrative and legal notices electronically.

www.ekprint.in reserves the right to make modifications, alterations or updates to this site and the terms & conditions at any time and without notice to users. You accept the affirmative obligation to periodically review whether or not these terms & conditions have changed, and your continued use of this site shall be deemed an acceptance and agreement to be bound by such modifications, alterations or updates.

During the use of facilities on the site of www.ekprint.in you will be required to access and use the proprietary software of www.ekprint.in.

Rights in the software are offered only on the condition that you agree to all terms and conditions. By installing, copying, downloading, or otherwise using the software, you agree to be bound by this terms and conditions. If you do not accept this terms and conditions, do not install, download, or otherwise use the software. Services provided.

www.ekprint.in has an online based printing service solution including designing templates, using standardised templates for creation of documents, cards, pamphlets, catalogues, news letters, letter heads, momentous and providing printing facility either at the office of www.ekprint.in or its franchise outlets or at the users printer outlet and the delivery of the same through courier service to the user.

User's Responsibility

You specifically agree that the service provided would also include mailers relating to updating or advertisement or promotional ventures or mere administrative information and if not necessary you would not be able to opt out of the same.

You specifically agree that all and every new feature or additional services provided would be covered under the Terms of Service as above.

You agree that the service provided is on as is basis and no liability arises against www.ekprint.in in so far as the terms and conditions are duly followed by www.ekprint.in.

You agree and admit that third party service charges such as internet access charges and equipment's for access are to be borne by you directly.

You agree to comply with any recommendations or guidelines issued by www.ekprint.in with respect to the use of the Website and/or services.

You shall on your own ensure that all electronic or other media used in connection or in conjunction with the Website and the services provided complies with these Terms of Use and all applicable laws, regulations and rules.

You acknowledge that all content included on this Site, including, without limitation, the templates, software, data, photographs, graphs, typefaces, graphics, images, illustrations, maps, designs, icons, written and other material and compilations (collectively, "Content") are intellectual property and copyrighted works of Ek Print Solutions.

You agree acknowledge and admit that the designing of the print requirements created online using www.ekprint.in templates are the property of Ek Print Solutions and that your rights are limited to obtain print outs only.


Registration of your Details on the website is mandatory to utilize all or any services on the website whether priced or unpriced.

The Registration process would involve the revelation of your details and creation of user-id and password.

On completing the registration process you will be prompted to enter a password which should be a combination of numerals and letters with a symbol. It will be the responsibility of users to maintain the confidentiality of the password, user id and account details and the user is fully responsible for all activities that occur under their password, user id or account.

In the event of loss of password or breach of security you will immediately notify www.ekprint.in of the same. Facility for retrieving your password / applying for fresh password will be intimated on the website.

You agree and ensure to exit your account by logging out at the end of each session after log in. www.ekprint.in cannot and will not be liable for any loss or damage arising from your failure to comply with the above.

You are entirely responsible for maintaining the confidentiality of your password and account, and for any and all activities which occur under your account or password. You agree to immediately notify us of any unauthorized use of your account, password, or any other breach of security known to you. We will not be liable for any loss that you may incur as a result of someone else using or accessing your password or account, either with or without your knowledge. However, you may be held liable for losses incurred by us or any other party as a result of someone else using or accessing your password or account. You will not use anyone else's account at any time without the permission of the account holder. You may change your password or profile by following instructions on the site.

  • On registration you may.
  • Use our design tools and templates.
  • Utilize templates available to create, design and customize any of the work that is desired to be printed.
  • Save created images and designs for future printing.
  • Order prints of the created work by us.
  • Upload already created work for immediate or future printing.
  • Obtain price for the printing.
  • Make payment online for the printing.
  • While uploading any file or folder you will ensure that the contents do not infringe any third parties rights and is virus or malware free.

Users Restrictions

You agree to by all laws prevailing in India and internationally.

You agree not to use the Service to

Upload content or otherwise make available any Content that is malicious, abusive, defamatory, libelous, vulgar, obscene, invasive of another's privacy, or otherwise objectionable

  • Be harmful to minors.
  • Impersonate any person or entity.
  • Misrepresent your affiliation with a person or entity.
  • Reveal confidential information to third parties.
  • Create documents for illegal activities.

Upload or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party

Upload, or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment

Interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service

  • Collect or store personal data about other users.
  • Modify, adapt, disassemble, recompile and/or reverse engineer either the Website or service;
  • Upload explicit sexual content or is per se vulgar or has vulgar references or content
  • Harass, threaten, defame or abuse others,
  • Take any action that imposes any unreasonable or disproportionately large load on the Website or the Service,
  • Use a robot, spider or other device or process to monitor the activity on or copy pages from the Website or the Service,
  • Collect electronic mail addresses or other information from our Website,
  • Impersonate another person or entity,
  • Engage in any activity that interferes with any persons ability to use or access the Website and/or services, or
  • Assist, procure or aid any person to engage in any activity prohibited by these Terms of Use; or

Frame or link or otherwise use or display the Website in such a manner so that it appears to be part of its own or someone else's website, without specific agreement.

Seek to tamper with the templates or wrongfully download or copy the matters in which www.ekprint.in claims intellectual property rights

User does not obtain any right or claim to any or all of the design elements through your creation of a design and/or your incorporation of your logo/design into one or more Products.

User undertakes not to file any application for registration of the designed work or claim any rights therein detrimental to the interest of

User acknowledges and agrees that www.ekprint.in may in its sole and unfettered discretion, unilaterally and without notice, terminate these terms of use, disable and deny access to the user to the website and the services, and take legal action against any user who engages in any activity or conduct that is prohibited by these terms of use and/or by any relevant law, regulation or rule.

Our Obligation

On the terms and conditions being complied with by the user shall allow user to access and use the Website and the services.

Reserves the right to modify the structure, content or any other aspect of the Website and/or the services, and may change, suspend, or discontinue any aspect of the Website and/or the service at any time without notice or any liability to user or any person. Shall have complete rights, title interest & discretion to make changes or additions over the features, functions and other terms and conditions on which the Website and the service is made available.

Has no obligation to provide any training or other support in relation to the use or operation of the Website and/or services provided therein.

Has full rights over the information provided at the time of Registration and the user irrevocably acknowledges the entitlement of to utilise the same as per the terms and conditions / privacy policy.

On compliances of all requirements, grants the user a non-exclusive, non-transferable license to use the Content and the Products (the "License"). Licensed Products include (a) pre-designed electronic template documents that you may modify on our server prior to downloading (each a "Template Design"); and (b) electronic documents prepared by us for your download and customization and may be packaged with additional Content (c) logo designs, (d) print collateral materials ordered via the site; (e) digital marketing material; and (f) any other Products or services offered by www.ekprint.in. This License to use is limited to your use of the Products for advertising, marketing or promotional purposes. The License includes your right to download, display, store, copy or print a Product or supply or distribute a Product through any media now known but only for the uses permitted by these terms. However, at no time can the User sell / resell the design created with the online template / tools in any form.

Work Orders - Terms & Conditions


Prices posted on this web site are subject to change without notice. Prices quoted are subject to any additional Sales Tax, VAT, Service tax, Shipping or other ancillary charges that may apply.

Written estimates are good only for 7 days from the date of estimate. An estimate not accepted within 7 days will be honourable only at the discretion of management.

Quotations / Estimates are based on the accuracy of the specifications provided. No claims will be entertained unless submission if the art conforms to the information on which the original estimate was based. Orders placed with are to the user's knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.

Payment Terms

All orders must be prepaid (100%) and delivery of the order will be made only upon the credit of our account with such payment.

All online payments are subject to the following terms and conditions

  • Payments made through the online payment facility can only be made in and the minimum transaction value is Rs. 100/-
  • Your payment will normally update our account to which you are making a payment in real time. In certain circumstances there may however be a slight delay of 2 hours to 2 working days.
  • We do not accept liability for a payment not reaching the correct account due to you quoting an incorrect username and /or password;
  • We do not accept liability if payment is refused or declined by the credit/debit card supplier / bank for any reason.
  • If the card supplier / Bank declines payment, is under no obligation to bring this fact to your attention. You must check with your bank/credit/debit card supplier that payment has been deducted from your account to have the ordered service satisfied by us.
  • Shall not be liable for any failure by the persons making payment to properly protect data from being seen on their screen by other persons or otherwise obtained by such other persons during the online payment process or in respect of any omission to provide accurate information in the course of the online payment process.
  • In no event will be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal obligations and whether or not advised of the possibility of such damages.
  • We reserve the right to place your job on hold or cancel your order, without notice, if the credit card declines or if we are waiting for payment via cheque and the payment is not credited within 4 days. [If we receive a cheque we can wait up to 4 days for that cheque to clear before proceeding with order.]



www.ekprint.in reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal, vulgar, immoral or an infringement of any third party's right to the knowledge of www.ekprint.in. However, www.ekprint.in is not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The user guarantees the legal title of all matter[s] submitted to www.ekprint.in for printing.


Orders are processed on the receipt of payment into our Account. In view of the quick nature of the printing, we process jobs as soon as we receive confirmation of the payment into our account. All orders processed are not cancellable unless the proof has not been generated or the files have not been prepared for print. Orders can be canceled within 2 days of placing the order or before receipt of the amount into the account whichever is later. In the case of cancellation a minimum amount of Rs.500/- will be charged for each cancellation.

If you need to cancel an order you have placed, you must speak to www.ekprint.in representative and send an email to info@ekprint.in to avoid ANY costs other than the above processing fees.

All orders other than the above cannot be canceled.

Alterations / Corrections


User alterations must be specified in writing and must include all corrections or changes from the original specifications. Such work in reprints will be charged at current rates of www.ekprint.in. Alterations / corrections in pending print work will be handled only within 2 days of placing the order or before receipt of the amount into the account whichever is later.


Products would be delivered by courier / post to the delivery address that you provide or may be delivered electronically by download from the site. Where Products are delivered to you by means of courier / post your order will be fulfilled by the delivery date set out in the invoice or otherwise set out in a delivery statement and if no delivery date is specified within a reasonable time of the date of the invoice or date of purchase unless there are exceptional circumstances. We will deliver the goods in accordance with the delivery option selected by you during the order process only. Deliveries via independent courier and full tracking details are made available on request. It is stressed that any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more deliveries at the discretion of www.ekprint.in. Delivery charges are calculated by volumetric weight and according to the destination of the parcel.

Liability of www.ekprint.in

Liability of www.ekprint.in at all times shall be limited only to the stated selling price to the customer of any proved defective goods.

www.ekprint.in warrants that every product printed by it meets industry standard for such product and is free of any material defect in workmanship. The liability of any proved material defect is replacement of the defective material and no liability as to losses or damages of whatever manner of respect is incurable.

www.ekprint.in provides no warranty of any kind that a design created by use of this site will not infringe or be subject to the claim of infringing any trademark or other rights of another party. It is the users responsibility to determine whether any design is legally available for your use and does not infringe the rights of any third party.

www.ekprint.in makes no other warranty and no actions or words of www.ekprint.in or its officers, employees or agents shall constitute a warranty. For the sake of elaboration www.ekprint.in makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your personal information or material and information transmitted over our system.

Specifically www.ekprint.in shall in no event be liable for any special, consequential, incidental, indirect or similar damages, including without limitation, lost profits or loss or damage in courier / post / improper packaging.

Indemnification of www.ekprint.in

The user represents that it has the legal right to produce all printed materials ordered from www.ekprint.in. User agrees to indemnify and keep indemnified www.ekprint.in, its related companies, firms, affiliates, licensors and licensees, and its respective directors, officers, team members and agents, from and against all actions, suits, claims, demands, liabilities, awards, decretal amounts, costs, expenses, loss and damage (including legal fees on a full indemnity basis without limitation) incurred or suffered, or likely to be incurred or suffered, by www.ekprint.in as a direct or indirect consequence of using this site or by wrongful acts of the user or any action based upon / alleging that the printing performed infringes intellectual property rights of third parties or contains matters that are libelous. Slanderous, defamatory, scandalous or obscene.

Maintenance of Electronic Manuscripts/Images

It is the user's responsibility to maintain a copy of the original computer files, artwork and transparencies. www.ekprint.in is not responsible for accidental loss or damage to media supplied by the user or for errors on supplied artwork furnished by the user. It is specifically understood that www.ekprint.in does not maintain your work for longer than it takes to produce the final print.

Approval of Proofs Before Printing

Selecting "proof required" will enable the sending of an email notice shortly after receiving it in our printing department, this takes up to 24 hours, and it is advisable to approve the proof as quickly as possible to enable early delivery. The online proof tendered is by no means an accurate color reproduction of the anticipated final printed piece but, is a final opportunity for you to check the layout, bleeds, crops and final text. If you select No proof the requested job will be sent to press without your approval. By selecting "NO PROOF" you agree that anything wrong with the file, including but not limited to (spelling, bleeds, resolution, file size, and file format) is strictly the users responsibility.

After we send you an online proof and you determine that you need to submit fresh files you can do so by clicking "Upload Fresh Files". Please give www.ekprint.in a call or email after fresh files have been uploaded. Due to the time it takes to pre-flight and prepare your files, a fee will be assessed each time you submit fresh artwork. If you need to submit fresh files because the original files are corrupt you will not be charged.

By the time the job is ready to go for printing, all edits should have been finalized, the copy carefully proofread and all design issues should be settled by the user. www.ekprint.in will not take responsibility for any copy or design errors committed on user's part. www.ekprint.in is also not responsible for any wrong dates or misspelled words in files submitted by user or jobs approved by customer upon design completion.

On large orders www.ekprint.in will as far as practicable submit color proofs for the customer's review and approval if requested. A high-resolution color proof is available for an additional fee which will be informed to you on email on all printed material excluding gang-run items. A minimum shipping charge is applicable / required to send a proof via express air shipping. Proofs must be returned to www.ekprint.in marked "Approved." or "Revised Proof Required" and signed by the customer. Until the proof is returned duly marked as above, no additional work will be performed www.ekprint.in will not be responsible for undetected production errors if

  • Proofs are waived by the client
  • The work is printed per the client's written Approved
  • Requests for changes are communicated verbally
  • All requests for changes of any kind must be made in writing to avoid mistakes.
  • If No Proof was selected.

When a proof is approved you are agreeing that spelling, dates, phone numbers, address and layout is ready to print. www.ekprint.in is not responsible for any errors once the proof has been approved.

Acceptable Color Variations

Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a "pleasing color" variation between color proofs and the completed job [as determined by generally accepted trade technical methods] is to be expected. When such a variation occurs, it will be considered acceptable performance.

**Please note that the size of your final printed piece can actually be a 1/16 of an inch small than size ordered due to the thickness of the blade and the layout of a gang style run. **

No Liability for Errors

www.ekprint.in is not liable for errors in a final product caused by any of the following reasons:

Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Overprint, Cracks on Folds, Finished Product Size. www.ekprint.in does not make any changes on customer files.

Overruns/Under Runs

www.ekprint.in will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. The generally accepted trade practice is plus or minus 6%.

Claims For Defects Etc.

Claims for defects, damages, or shortages must be made by the client in writing no later than 3 calendar days after delivery. If no such claim is made, www.ekprint.in and the user will understand that the job has been accepted. By accepting the job, the user acknowledges that www.ekprint.in has performed has fully satisfied all terms, conditions and specifications.

Right to Subcontract

www.ekprint.in shall have the right to assign any portion of the work required to another contractor/ Franchisee without reference to the user.

Guarantee For Workmanship

We guarantee all orders to be free of defects in workmanship. If any order does not match the generally accepted trade standards, we will reprint the order, issue credit, or process a refund at our discretion.


www.ekprint.in Suggest its estimated turnaround. Please review each product page for specific turnaround times. Turnaround begins after you approve your proof. If you approve your proof after 4pm it will be considered approved on the next business day. Business day's are considered Monday - Friday. Holidays are excluded. Please note that folded, scored, die cut, sell sheets, data sheets or any other jobs that require any production besides printing and cutting will add to your turnaround.

In order to get exact dates you must send an email at info@ekprint.in

Any information collected from order processing or from any inquiries is not shared with any other company. Your information is only used for contact, billing, and shipping purposes. Your credit card information is never stored by www.ekprint.in.

Please see privacy statement


www.ekprint.in reserves its right to distribute free samples of your order. Your images will not be used in any national advertising without your prior consent.

Billing Reproductions on Statements

Your credit card bill/ bank statement will read "Ek Print Solutions OR www.ekprint.in.

Inkjet Proofs Variation

Inkjet and laser prints are known to look substantially different than offset printing. We offer quick turnaround and low prices by printing to a "pleasing color" standard, using standard ink densities. There is no guarantee that your finished piece will match your printed sample. This is due to the varying results from different output devices including inkjet printers, continuous tone proofing devices, and film-based proofs.

Postage Credit Card Charges

www.ekprint.in adds 4% to all postage costs. This cost covers our credit card processing fee. This charge is only for postage due to profit margin of postage.

Intellectual Property Rights

The entire contents of this website Including but not restricted to templates, logos appearing on the website or any software are subject to copyright protection. You may not copy the contents of this website other than for non-commercial individual reference with all copyright or other proprietary notices retained, and thereafter the contents may not be recopied, reproduced or otherwise redistributed. Except as expressly provided above, you may not otherwise copy, display, download, distribute, modify, reproduce, republish or retransmit any information, text or documents or templates contained in this website or any portion thereof in any electronic medium or in hard copy, or create any derivative work based on such images, text or documents, without the express written consent of www.ekprint.in. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent or trademark or copyright of www.ekprint.in, its affiliates or any third party. www.ekprint.in prohibits the use of any trademark of www.ekprint.in or its affiliate, or any related graphic, as a "hot link" to any website unless approved by www.ekprint.in. It is specified that the User is not entitled to the templates utilised by the user for the print order but only entitled to the print out of the order, all amendments etc to the order need to be made online utilising the resources on www.ekprint.in.

All product names, whether or not appearing in large print or with the trademark symbol, are trademarks of www.ekprint.in, its affiliates, related companies or its licensors or joint venture partners, unless otherwise noted. The use or misuse of these trademarks or any other materials, except as permitted herein, is expressly prohibited and may be in violation of copyright law, trademark law, the law of slander and libel, the law of privacy and publicity, and communications regulations and statutes. Please be advised that www.ekprint.in actively and aggressively enforces its intellectual property rights to the fullest extent of the law.


(1) At any time and with or without cause, www.ekprint.in may immediately terminate either these Terms of Use or any or all rights and privileges granted to user hereunder, including suspending users access to and/or use of the Website and /or the Services provided by www.ekprint.in. In no event shall any such termination or suspension by www.ekprint.in relieve user of any obligation that has accrued under these Terms of Use prior to the date of such termination or suspension.

(2) User may terminate these Terms of Use at any time by ceasing to enter the website and using the services.


(a) On any expiry or termination of these Terms of Use, www.ekprint.in may delete any websites, web pages, files, graphics, media or other content or material relating to users use of the Website and/or the Services provided and www.ekprint.in shall have no liability to user or any person for doing so.

(b) The expiry or termination of these Terms of Use shall not prejudice or affect any cause of action, right, remedy or defence which shall have accrued or shall thereafter accrue to either party.



If a clause or any part of any clause of these Terms of Use or a right or remedy of a party under these Terms of Use, is found to be void, invalid or unenforceable by any court or tribunal having jurisdiction in respect of these Terms of Use, then

(a) it shall be read down or severed in that jurisdiction only to the extent that it is void, invalid or unenforceable; and

(b) it does not affect the validity or enforceability of that term or clause in another jurisdiction or the remaining terms or clauses in any jurisdiction.


www.ekprint.in may amend unilaterally these Terms of Use in its sole and unfettered discretion at any time, and user hereby agrees to abide by and be fully bound by such amended terms. The amended terms shall be effective automatically and immediately once they are posted on the Website, and user's continued access and use of the Website and the Services on or after such effective time constitutes the user's unequivocal and unconditional acceptance of the amended terms. These Terms of Use may not be otherwise amended. If user does not agree to any amendments to these Terms of Use or to any of the current terms, its only right and remedy is to cease using the Website and the www.ekprint.in services.



A waiver, consent, election or acquiescence given by a party under these Terms of Use is only effective and binding on that party if it is given or confirmed in writing by that party.



www.ekprint.in may at any time transfer, assign or otherwise dispose of any or all of its rights or obligations under these Terms of Use on giving user no less than five (5) days notice in writing.



The captions in these Terms and Conditions are only for convenience and do not, in any way, limit or otherwise define the terms and provisions of these Terms and Conditions.


None of the Covered Parties are responsible for any errors or delays in responding to a Request caused by an incorrect email address provided by you or other technical problems beyond their control.


Entire Agreement

These Terms and Conditions, together with the Privacy Policy and those terms and conditions incorporated herein or referred to herein, constitute the entire agreement (collectively, the "Agreement") between you and each Covered Party relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this Site. If any provision of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired.


Governing Law and Jurisdiction


(a) These Terms of Use shall be governed by and construed in accordance with the law in force for the time being in New Delhi, India (without regard to its conflict of law rules).


(b) Each party irrevocably submits to the exclusive jurisdiction of the courts of New Delhi, and the courts competent to determine appeals from those courts, with respect to any proceedings that may be brought at any time relating to these.



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